top of page

Terms & Conditions

WHO WE ARE

 

  • Leonidas Travel Inc. engages to advertise and promote leisure travel to Croatia and the surrounding countries organized by Leonidas Travel d.o.o. (ground operator).

  • Leonidas Travel Inc. may promote and offer travel packages provided by third parties.

 

​

FINAL PRICE and PAYMENT METHODS

 

  • Leonidas Travel Inc. provides quotes in USD, invoices in USD and accepts only USD.

  • The Final Price that the client accepts will be charged. Leonidas Travel Inc. does NOT add any extra fee for payment by Credit Card

  • Leonidas Travel Inc. offers different payment option: Credit Cards, Wire transfer and Check

  • Leonidas Travel Inc. secures payment solution which applies the most modern standard in data protection (www.stripe.com)

  • Leonidas Travel Inc. deals with Croatia and surrounding countries therefore reserves the right to adjust the Final Price in the event the currency exchange rate USD/EUR changes drastically and more than 1.4% from the booking confirmation date

​

BOOKING PROCESS

 

  • To confirm travel package Leonidas Travel Inc. requires 30% deposit of the Final Price and the 70% balance of the Final Price is due 60 days prior to the first service provided

  • To confirm travel package within 60 days to 15 days prior to the first service provided, Leonidas Travel Inc. requires full payment of the Final Price within 48hours from confirmation.

  • To confirm travel package within 14 days prior to the first service provided, Leonidas Travel Inc. requires full payment or the Final Price within 24hours from confirmation.

  • For additional purchases on site, payments of extra services must be settled accordingly.

  • Leonidas Travel Inc. reserves the right to change and notify the booking process according to the type of product offered (i.e. Hotel buyout, Luxury Yacht rental, etc.). Check attachments when receiving the invoices.

​

CANCELLATION POLICY

  • Any cancellation must be notified to Leonidas Travel Inc. in written and it is subjected to cancellation fees as follows

​

  • 15% of the total amount up to 45 days prior to the first service;

  • 30% of 44 to 25 days before the first service;

  • 50% of 24 to 15 days prior to the first service;

  • 75% of 14 to 7 days prior to providing the first service;

  • 100% if it is 6 business days less than the first service.

 

  • Leonidas Travel Inc. reserves the right to change and notify the cancellation policy during the booking process according to the type of product offered (i.e. Hotel buyout, Luxury Yacht rental, etc.). Check attachments when receiving the invoices.

​

REFUND FOR UNUSED SERVISES

  • With no exceptions, no refunds will be possible for unused services once travel arrangements have commenced

 

 

COMPLAINTS

  • Any complaint must be notified on spot or in written form directly to Leonidas Travel d.o.o. (ground operator) within 24 hours from its occurrence in order to provide compensation. Any complaint received after the trip ends will not be considered.

 

TRAVEL INSURANCE

  • Leonidas Travel Inc. highly recommends purchasing Travel Insurance. Travel Insurance covers: medical expenses, cancellation charges, trip interruption and baggage losses. Leonidas Travel Inc. decline responsibility for lost or damaged baggage and/or other personal belonging

 

SAFETY and LIABILITY

  • Your safety is our first priority but please be aware that during your trip some risks and dangers may arise beyond our control including, but not limited to, travel by boat, train, car, aircraft, bike or other kind of transportation; force of nature; political unrest or illness in remote regions without the possibility of evacuation or medical assistance; the hazard of traveling in underdeveloped areas. Leonidas Travel Inc. will not be responsible or liable regarding provision of medical care or any care that maybe rendered.

  • Leonidas Travel d.o.o. (ground operator) operating under the laws of the country where the services are provided, is committed to ensure that adequate measure are enforced therefore it reserves the right to alter the land service at any time.

 

DISCLAIMER

  • Leonidas Travel Inc. is an intermediary for Leonidas Travel d.o.o. which is the only entity accountable for travel arrangements listed in the travel package

  • Leonidas Travel Inc. is not liable for travel arrangements organized by Leonidas Travel d.o.o., and the client is subject to Leonidas Travel d.o.o. Privacy Policy and Terms&Conditions (with the exclusion of paragraphs 3 to 7).

​

PRIVACY

  • Privacy is taken very seriously. All information provided to Leonidas Travel Inc. is extremely confidential and will be stored only with the purpose to provide the best possible service and in the interest of the traveler, client, travel agent or travel agency. Under request, Leonidas Travel Inc. is obligated to share all collected information with the data owner and, if requested, to delete it.

  • In case of Credit cards, Leonidas Travel Inc. uses Stripe as portal for its payment system and does not collect any information on credit cards, or credit card holder, therefore is not liable for any stolen information.

 

FINAL PROVISIONS

  • These Terms and Conditions are an integral part of the contract concluded by the Client with Leonidas Travel Inc. Possible or expected aberration from these Terms will be listed along with the travel program. By signing a contract or paying to Leonidas Travel Inc., the Client fully accepts the program and these Terms and Conditions.

  • By confirming the reservation, the Client confirms that he has read, understood and accepted the General Terms and Conditions of Leonidas Travel Inc.

  • Leonidas Travel Inc. reserves the right to change the terms and conditions of use of the Website and other terms of business. Changes do not affect already made and paid reservations.

​

Date: January 30th, 2020

bottom of page